What is included in the scope of delivery?
- TWHEELS E-Bike City Folding Bike
- With battery
- Charger
- Mudguard for front & rear wheel
- Assembly tool
- Instructions
How is the e-bike delivered?
The packages are delivered by Swiss Post & Planzer.
What is the dimension of the package?
- Package: 148 x 24.5 x 72.5 cm
How long does it take to set up?
Our e-bikes are 90% pre-assembled. Only the pedals must be screwed & if necessary the fender. On average, one person needs about 15 minutes for the assembly.
How can I charge the battery?
The battery is installed in the seat post and can be removed, this can be charged at any household outlet. However, there is also the possibility to charge directly on the e-bike.
Can the e-bike be ridden in the rain?
Yes, the e-bike can be ridden in the rain.
Can the e-bike ride without motor assistance?
Yes, the e-bike can be operated in 3 riding modes:
- With a throttle grip like a small motorcycle (20 km/h)
- With pedal assistance like the classic e-bike (up to 25 km/h)
- Without motor assistance like a normal folding bike
Can you mount a trailer or is there a compatible carrier?
Yes, you can easily attach a trailer and in the near future we will also have a compatible carrier for the e-bike as an option for purchase.
Do I need insurance for my e-bike?
No. In Switzerland, insurance is not mandatory.
Theft insurance:
Is your e-bike stolen despite the lock being attached? This is where household insurance from certain providers can help out. Make sure whether this case is covered by your insurance.
What driver's license do I need for the e-bike?
From 16 years, none. At 14 - 16 years, a moped licence (category M).
How do I admit an e-bike?
Can be ridden like a conventional bike without a number plate!
20 km/h vs. 25 km/h
In Switzerland, vehicles that have electric assistance are allowed to travel between 20 - 25 km/h. With pedal assistance, for example on an e-bike, you may drive up to 25 km/h. Without pedal assistance, electric vehicles, for example our TWHEELS scooter, are allowed to travel up to 20 km/h. Anything above the speed of 20 - 25 km/h must be driven with a number plate.
Is there a helmet requirement?
Wearing a helmet is not legally binding. Nevertheless, we recommend that you wear a helmet for your safety while riding.
More info
Care & maintenance of the e-bike
- Regular cleaning: Clean the e-bike regularly with a mild detergent and water. However, avoid using high-pressure cleaners, as this can damage the electronics.
- Checking the air pressure: Regularly check the air pressure of the tires and pump them up if necessary. This will ensure safe and efficient operation.
- Checking the chain: Regularly check the condition of the chain and lubricate it if necessary. A well lubricated chain prolongs the life of the drive and provides a pleasant riding experience.
- Brake Maintenance: Make sure that the brakes are always working properly & adjust them when necessary. Regularly check the brake lining and replace it if necessary.
- Battery care: Charge the battery only with the charger recommended by the manufacturer and store it in a dry and cool place when needed. Be sure to discharge and recharge the battery regularly to prolong its life.
- Storage: If you do not use the e-bike for a long time, store it in a dry and cool place. Remove the battery and store it separately.
Markus (Verified owner) -
Improve the following rating:
Actually just wanted to see what the foldable e-bike so 🙂 .
Then got good advice and directly bought 2 e-bike + accessories, bought for our camper.
I think the seller heist Manu.
Very friendly and helpful. Top service!
Thanks a lot
Markus
Mario (Verified owner) -
Tutto è percettibile, ma la prima impressione è entusiastica. 🤝
Max (Verified owner) -
Facile à monter et démonter et très agréable d'utilisation. Idéal pour le camping-car. 🙌
Rigon (Verified owner) -
Unfortunately, with me the delivery takes 5 days & not as stated 3 days... I would have liked to take the e-bike on vacation.
Franz & Miriam (Verified owner) -
Toptoptop, we are thrilled.
Beatrice (Verified owner) -
Nous en avons acheté deux car nous avons un camion aménagé avec peu d'espace de rangement.
Samuel (Verified owner) -
Pleasant ride comfort. Ideal weight for wearing
Laura M. from Zurich (Verified owner) -
The mini e-bike is compact, lightweight and easy to transport, and thanks to the electric motor, it is a convenient and efficient way to get around. The bike is stable and safe on the road and the battery lasts a long time. I am very happy with my purchase and would recommend it to anyone looking for a practical and fun way to get around.
Lutz (Verified owner) -
Très bon produit, mais un peu trop lourd pour moi. Cependant, il convient parfaitement aux petits espaces en raison de son faible encombrement. Je le recommande.
Jürg (Verified owner) -
In terms of performance, the scooter rides smoothly and the electric motor provides a nice boost, especially on uphill. The brakes are responsive and the handlebars are comfortable to hold. The scooter is also lightweight, making it perfect for commuting. The removable battery and folding feature make it a great option for those with limited storage space or who need to take their scooter on the go.