What is included in the scope of delivery?
- TWHEELS E-Bike City Folding Bike
- With battery
- Charger
- Mudguard for front & rear wheel
- Assembly tool
- Instructions
How is the e-bike delivered?
The parcels are delivered by Swiss Post & DHL.
What is the dimension of the package?
- Package: 148 x 24.5 x 72.5 cm
How long does it take to set up?
Our e-bikes are 90% pre-assembled. Only the pedals must be screwed & if necessary the fender. On average, one person needs about 15 minutes for the assembly.
How can I charge the battery?
The battery is installed in the seat post and can be removed, this can be charged at any household outlet. However, there is also the possibility to charge directly on the e-bike.
Can the e-bike be ridden in the rain?
Yes, the e-bike can be ridden in the rain.
Can the e-bike ride without motor assistance?
Yes, the e-bike can be operated in 3 riding modes:
- With a throttle grip like a small motorcycle (20 km/h)
- With pedal assistance like the classic e-bike (up to 25 km/h)
- Without motor assistance like a normal folding bike
Can you mount a trailer or is there a compatible carrier?
Yes, you can easily attach a trailer and in the near future we will also have a compatible carrier for the e-bike as an option for purchase.
Do I need insurance for my e-bike?
No. In Switzerland, insurance is not mandatory.
Theft insurance:
Is your e-bike stolen despite the lock being attached? This is where household insurance from certain providers can help out. Make sure whether this case is covered by your insurance.
What driver's license do I need for the e-bike?
From 16 years, none. At 14 - 16 years, a moped licence (category M).
How do I admit an e-bike?
Can be ridden like a conventional bike without a number plate!
20 km/h vs. 25 km/h
In Switzerland, vehicles that have electric assistance are allowed to travel between 20 - 25 km/h. With pedal assistance, for example on an e-bike, you may drive up to 25 km/h. Without pedal assistance, electric vehicles, for example our TWHEELS scooter, are allowed to travel up to 20 km/h. Anything above the speed of 20 - 25 km/h must be driven with a number plate.
Is there a helmet requirement?
Wearing a helmet is not legally binding. Nevertheless, we recommend that you wear a helmet for your safety while riding.
More info
Care & maintenance of the e-bike
- Regular cleaning: Clean the e-bike regularly with a mild detergent and water. However, avoid using high-pressure cleaners, as this can damage the electronics.
- Checking the air pressure: Regularly check the air pressure of the tires and pump them up if necessary. This will ensure safe and efficient operation.
- Checking the chain: Regularly check the condition of the chain and lubricate it if necessary. A well lubricated chain prolongs the life of the drive and provides a pleasant riding experience.
- Brake Maintenance: Make sure that the brakes are always working properly & adjust them when necessary. Regularly check the brake lining and replace it if necessary.
- Battery care: Charge the battery only with the charger recommended by the manufacturer and store it in a dry and cool place when needed. Be sure to discharge and recharge the battery regularly to prolong its life.
- Storage: If you do not use the e-bike for a long time, store it in a dry and cool place. Remove the battery and store it separately.
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Schulz family (Verified owner) -
Lightweight, compact and easy to take with you on public transport. The battery lasts an amazingly long time and the ride is very comfortable. I can only recommend it to anyone looking for a flexible and environmentally friendly alternative to the car/public transport in the city.
Katrin Schulz (Verified owner) -
It's light, compact and easy to take with you on public transport. Everything is tiptop!
Petra K. (Verified owner) -
The folding bike has become my faithful companion. It's super quick and easy to fold up, which makes it unbeatably practical in the city. In addition, the battery life is impressive, which allows me to do all my daily tasks without having to worry about the battery range.
Laura H. (Verified owner) -
The E-Bike City folding bike is a real life changer for me. As a daily commuter in the city, I particularly appreciate the flexibility and mobility that this bike offers. It is easy to fold and store in the office or in my small apartment. The battery performance is impressive and allows me to ride for several days without recharging. The best thing is that I never have to get stuck in traffic or wait for late public transport again.
Giovanni (Verified owner) -
Dopo un po' di tempo di utilizzo mi sento di fare una recensione del prodotto. La bici ha un po' deluso le mie aspettative , mancano dettagli secondo me ad oggi fondamentali, ad esempio un blocco di sicurezza per il vano della batteria , che è purtroppo facilmente estraibile da chiunque , quindi se lasciate la bici in giro vi toccherà bloccare anche la parte del sellino per lasciarla in sicurezza. Nel compleso la bici ha un ottimo design , anche se avrei preferito un manubrio regolabile in altezza in modo da far diventare la guida più comoda anche per le persone un po' più alte. I materiali sono di buona fattura. La pecca più grande nel mio caso è stato il servizio clienti : lento o quasi inesistente purtroppo, ho avuto qualche problema nel montaggio di alcune parti a causa di viti mancanti ed un problema con la regolazione del cambio , cose che ho risolto in autonomia dopo aver chiesto supporto ma senza risposta. Nel complesso se si punta ad una bici pieghevole top di gamma qui siamo ancora un po' lontani. Do 3 stelle perché é un progetto giovane e sono convinto abbia molti margini di miglioramento.
Emperor (Verified owner) -
Top bike. I had some problems fitting the luggage rack, but received excellent advice and support from customer service. Merci viilmal.
Emily Richter (Verified owner) -
As a daily commuter in a busy city, I was looking for a practical, environmentally friendly and stylish alternative to my car or public transportation. The TWHEELS e-folding bike not only met all these criteria, it exceeded them.
From the moment I took the bike out of the box, I was impressed by the quality of the materials and the well thought-out design. The folding system is intuitive and can be operated within a few seconds - a significant advantage in urban areas where flexibility is required.
The performance of the electric drive is remarkable; it accelerates quickly and makes hills effortless. I was particularly impressed by the battery life - even after several days of intensive use, I still had to recharge the battery. This gives me the freedom to cover longer distances without worrying about a flat battery.
Another highlight is the portability of the e-folding bike. When folded up, it fits easily under my desk or in small storage spaces at home or in the office. It is also easy to take with me on public transport.
In terms of design, the bike also appeals to my aesthetic preferences with its slim silhouette and modern look; it doesn't feel like a typical 'folding bike', but more like a chic accessory for the urban lifestyle.
Finally, I would like to mention the excellent customer service that TWHEELS provides; every one of my queries was answered quickly and professionally.
To summarize, I can say that anyone looking for a high-quality, flexible and powerful folding bike should seriously consider the TWHEELS e-folding bike.
Katharina Fuchs (Verified owner) -
I've been exploring the area on my new, smaller e-bike for four weeks now - and quite often. It even masters steep hills without any problems, even when I have the dog trailer with my four-legged friend. Not only is it robust, it also looks sporty. I've already been asked about it a few times.
Matthias A. (Verified owner) -
Simply impressive! A wonderful folding bike. 🥳
Fiona & Mark (Verified owner) -
We did a test drive at Twheels in Weesen and were totally impressed by the super friendly staff! We took 2 of them with us for our caravan!