What is included in the scope of delivery?
- TWHEELS E-Scooter City Trottinett
- With battery
- Charger
- Assembly tool
- Instructions
How is the e-scooter delivered?
The parcels are delivered by Swiss Post & DHL.
What is the dimension of the package?
- Package: 148 x 24.5 x 72.5 cm
How long does it take to set up?
Our e-scooters are 90% pre-assembled. You only need to mount the handlebar grips, then you can start driving.
Up to what gradient can I use the scooter?
The TWHEELS scooter can be used up to a road gradient of up to 21%.
How can I charge the battery?
With our e-scooter, you can simply remove the battery from the T-bar, so you do not always have to carry the whole scooter. However, there is also the possibility to charge directly on the scooter.
Can the e-scooter be driven in the rain?
Yes, the e-scooter can be driven in the rain.
Do I need insurance for my e-scooter?
No. In Switzerland, insurance is not mandatory.
Theft insurance:
Is your e-scooter stolen even though it is locked? This is where household insurance from certain providers can help out. Make sure whether this case is covered by your insurance.
What is the minimum age for driving an e-scooter?
E-scooters may be driven from a minimum age of 14 years with a category M driver's license. Without a driver's license, driving an e-scooter is only possible from the age of 16.
Is there a helmet requirement?
Wearing a helmet is not legally binding. Nevertheless, we recommend that you wear a helmet for your safety while riding.
Can I take my e-scooter on public transport?
In general, public transport providers allow foldable e-scooters to be carried as free hand luggage.
More info
Care & Maintenance of the E-Scooter
- Regular cleaning: Clean the e-scooter regularly with a mild detergent and water. However, avoid using high-pressure cleaners, as this can damage the electronics.
- Checking the air pressure: Regularly check the air pressure of the tires and pump them up if necessary. This will ensure safe and efficient operation.
- Checking the brakes: Check the condition of the brakes regularly and have them adjusted or repaired by a specialist if necessary.
- Battery care: Charge the battery only with the charger recommended by the manufacturer and store it in a dry and cool place when needed.
- Storage: If you do not use the e-scooter for a long time, you should store it in a dry and cool place. Remove the battery and store it separately.
- Tire wear: Regularly check the condition of the tires and replace them if necessary.
Mr. Wagner (Verified owner) -
Practical and lightweight. Battery could last longer. But as I said, very compact.
P. Hoffmann (Verified owner) -
Everything was great, the delivery was really fast, I needed the scooter urgently.
Niels K. (Verified owner) -
The scooter is well suited to flat routes. However, if you weigh over 90 kg like me and you're going uphill, the e-scooter has its difficulties. It is probably better suited to lighter people or city dwellers who are looking for a practical, handy scooter.
Helena F. (Verified owner) -
Simple and light
Jonas (Verified owner) -
I urgently needed an e-scooter for short distances and it was delivered in two days, which was really great.
Martin H. (Verified owner) -
Quality is very good 9 /10, range ok 6 / 10, manageability 10 / 10
Miguel (Verified owner) -
Delivered quickly, thank you very much! E-scooter corresponds to the description.
Elias D. (Verified owner) -
Everything is great! The scooter is perfect for smooth roads and gentle inclines. It slows down a little on very steep inclines, but even these it can cope with at my weight of 79 kilos. You always have to make a compromise, but it is very light and easy to handle and can be taken on public transport or stored in the trunk. The range is also okay, I measured an average of 19 km. No problem, because the battery is very easy to charge and easy to transport, so you can charge it at home or in the office.
Thierry (Verified owner) -
Great value for money. Really fun!
Marcel B. (Verified owner) -
My expectations were met. It's not ideal for the mountains, but it's great on the flat. In my opinion, it offers the best value for money.