Privacy

Privacy policy

This website collects personal data from its users.

This document can be printed for preservation purposes using the "Print" command in the browser.

Provider and responsible

TWHEELS GmbH
Dorfstrasse 49
8873 Amden, St. Gallen
Switzerland

Provider e-mail address: [email protected]

Types of data collected

Personal data processed by this website independently or through third parties include: Tracker; Usage Data.

Full details of each type of personal data processed are provided in the designated sections of this Privacy Policy or selectively through explanatory texts displayed prior to data collection.
Personal data may be provided voluntarily by the user or, in the case of usage data, may be collected automatically when using this website.
Unless otherwise specified, the provision of all data requested by this website is mandatory. If the user refuses to provide the data, this may result in this website being unable to provide the user with its services. In cases where this website expressly states that the provision of personal data is voluntary, users may choose not to provide such data without any consequences for the availability or functioning of the service.
users who are unclear about which personal data is mandatory may contact the provider.
Any use of cookies - or other tracking tools - by this website or third-party service providers used by this website is for the purpose of providing the service requested by the user and any other purposes described in this document and the Cookie Policy.

Users are responsible for all third party personal data obtained through this website.

Type and place of data processing

Processing methods

The provider processes user data in a proper manner and takes appropriate security measures to prevent unauthorized access and unauthorized forwarding, modification or destruction of data.
Data processing is carried out by means of computers or IT-based systems in accordance with organizational procedures and practices specifically aimed at the stated purposes. In addition to the data controller, other parties may operate this website internally (human resources, sales, marketing, legal department, system administrators) or externally - and in the case where necessary, designated by the data controller as processors (such as technical service providers, delivery companies, hosting providers, IT companies or communication agencies) - and therefore have access to the data. An up-to-date list of these parties can be requested from the provider at any time.

Location

The data will be processed in the Provider's office and in all other places where the entities involved in data processing are located.

Depending on the location of the users, data transfers may involve the transfer of the user's data to a country other than their own. To learn more about the place of processing of the transferred data, users can consult the section with the detailed information on the processing of personal data.

Storage duration

Unless otherwise specified in this document, personal data will be processed and stored for as long as required by the purpose for which it was collected, and may be kept longer if necessary due to a legal obligation to be fulfilled or based on the user's consent.

Processing purposes

Personal data about the User is collected in order for the Provider to provide the Service and further to comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of Users or third parties), detect malicious or fraudulent activities. In addition, data is collected for the following purposes: Advertising, Analytics and Remarketing and Behavioural Targeting.

Users can find more detailed information on these processing purposes and the personal data used for each purpose in the "Detailed information on personal data processing" section of this document.

Detailed information on the processing of personal data

Personal data is collected for the following purposes using the following services:

Analytics:

The services listed in this section allow the Provider to monitor and analyze traffic and track the behavior of Users.

Google Ads Conversion Tracking (Google Ireland Limited)

Ads conversion tracking is an analytics service provided by Google Ireland Limited that links data from the Google Ads advertising network to actions taken through this website.

Personal data processed: Usage data; Tracker.

Processing location: Ireland - Privacy Policy.

Google Analytics (Universal Analytics) (Google Ireland Limited)

Google Analytics (Universal Analytics) is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the data collected to track and study how this website is used, report on its activities, and share it with other Google services.
Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Personal data processed: Usage data; Tracker.

Processing location: Ireland - Privacy Policy - Opt Out.

Meta Ads Conversion Tracking (Meta Pixel) (Meta Platforms Ireland Limited)

Meta Ads Conversion Tracking (Meta Pixel) is an analytics service provided by Meta Platforms Ireland Limited that links data from the Meta Ads Network to actions taken through this website. The Meta Pixel tracks conversions attributable to ads on Facebook, Instagram, and the Audience Network.

Personal data processed: Usage data; Tracker.

Processing location: Ireland - Privacy policy - Opt out.

Meta Events Manager (Meta Platforms Ireland Limited)

Meta Events Manager is an analytics service provided by Meta Platforms Ireland Limited. By integrating the Meta Pixel, Meta Events Manager can provide the provider with insights into traffic and interactions to this website.

Personal data processed: Usage data; Tracker.

Processing location: Ireland - Privacy policy - Opt out.

Advertising:

This type of service enables the use of user data for advertising purposes. Promotional messages are displayed in the form of banners and other advertisements through this website and may be customized based on behavior. This does not mean that all personal data will be used for this purpose. More information and terms of use are listed below.
Some of the services listed below may use trackers to identify users or use so-called behavioral retargeting. This method can also be used to identify the interests and surfing behavior of users who do not take place via this website, in order to target advertisements accordingly. For more information, please refer to the privacy statements of the respective services.
services of this type usually offer the option to decline such tracking. In addition to any opt-out feature offered by the services mentioned below, users can learn more about how to opt-out of interest-based advertising in general in the relevant "How to opt-out of interest-based advertising" section of this document.

Google Ad Manager (Google Ireland Limited)

Google Ad Manager is an advertising service provided by Google Ireland Limited that enables the Provider to run advertising campaigns in connection with external advertising networks. The Provider does not have any direct relationship with the third parties in this regard, unless otherwise specified in this document.
To learn more about Google 's data use, please refer to Google's partner policy.
This service uses the "DoubleClick" cookie to track how this website is used and how users respond to advertisements and to products and services offered.

Users can choose to disable all DoubleClick cookies by visiting this page: Advertising Settings.

Personal data processed: Usage data; Tracker.

Processing location: Ireland - Privacy Policy.

Meta Lookalike Audience (Meta Platforms Ireland Limited)

Meta Lookalike Audience is an advertising and behavioral targeting service provided by Meta Platforms Ireland Limited that uses data collected by Meta Custom Audience to serve ads to users with similar behavior who are already included in a Custom Audience list, based on their previous use of this application (this website) or interaction with relevant content across Meta applications and services.
Based on this data, personalized ads are displayed to users suggested by Meta Lookalike Audience.

Users can opt-out of Meta's use of trackers to personalize ads by visiting this opt-out page.

Personal data processed: Usage data; Tracker.

Processing location: Ireland - Privacy policy - Opt out.

Remarketing and behavioral targeting

This type of service allows this website and its partners to analyze how this website has been used in previous sessions by the user in order to target, optimize and deploy advertising.
This activity is facilitated by tracking usage data and the use of trackers that collect information that is then transmitted to the partners that manage remarketing and behavioral targeting activities.
Some services offer a remarketing option based on email address lists.
Services of this type generally offer the option to opt-out of such tracking. In addition to any opt-out feature offered by the services mentioned below, users can learn more about how to opt-out of interest-based advertising in general in the relevant "How to opt-out of interest-based advertising" section of this document.

Google Ad Manager Audience Extension (Google Ireland Limited)

Google Ad Manager Audience Extension is a remarketing and behavioral targeting service provided by Google Ireland Limited that tracks visitors to this website and enables selected advertising partners to display targeted adverts to them on the internet.

To learn more about Google's data use, please refer to Google's partner policy.

Personal data processed: Usage data; Tracker.

Processing location: Ireland - Privacy Policy - Opt Out.

Information on how to opt out of interest-based advertising

In addition to any opt-out feature provided by the services listed in this document, users can learn more about how to opt-out of interest-based advertising in general in the relevant section of the Cookie Policy.

 

This website uses trackers. Further information can be found in the Cookie Policy.

Legal bases of the processing

The Provider may process personal data of Users only if one of the following applies:

  • Users have given their consent for one or more specific purposes. Note: In some jurisdictions, the provider may be permitted to process personal data until the user objects to such processing ("opt-out") without relying on consent or any other of the following legal bases. However, this does not apply if the processing of personal data is subject to European data protection law;
  • the data collection is necessary for the fulfillment of a contract with the user and/or for pre-contractual measures arising therefrom;
  • the processing is necessary for compliance with a legal obligation to which the provider is subject;
  • the processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider;
  • the processing is necessary to protect the legitimate interests of the provider or a third party.

In any case, the provider will be happy to provide information about the specific legal basis on which the processing is based, in particular whether the provision of personal data is a legal or contractual obligation or a prerequisite for the conclusion of a contract.

More information about the dwell time

Unless otherwise specified in this document, personal data will be processed and stored for as long as required by the purpose for which it was collected, and may be kept longer if necessary due to a legal obligation to be fulfilled or based on the user's consent.

Therefore applies:

  • Personal data collected for the purpose of fulfilling a contract concluded between the provider and the user will be stored until the complete fulfillment of this contract.
  • Personal data collected to protect the Provider's legitimate interests will be retained for as long as necessary to fulfill those purposes. Users can obtain more detailed information about the Provider's legitimate interests in the relevant sections of this document or by contacting the Provider.

In addition, the provider is permitted to store personal data for a longer period of time if the user has consented to such processing, as long as the consent is not revoked. Furthermore, the provider may be obliged to store personal data for a longer period of time if this is necessary to fulfill a legal obligation or by order of an authority.

After the retention period has expired, personal data is deleted. Therefore, the right of access, the right of deletion, the right of rectification and the right of data portability cannot be exercised after the expiry of the retention period.

The rights of users

Users may exercise certain rights in relation to their data processed by the Provider.

Users shall, to the extent permitted by law, in particular have the right to do the following:

  • Revoke the consents at any time. If the user has previously consented to the processing of personal data, he may revoke his own consent at any time.
  • object to the processing of their data. The user has the right to object to the processing of their data if the processing is based on a legal basis other than consent.
  • receive information regarding their data. The user has the right to know whether the data is processed by the provider, to receive information about individual aspects of the processing and to receive a copy of the data.
  • Verification and rectification. The user has the right to verify the accuracy of his data and request its update or correction.
  • request restriction of the processing of their data. Users have the right to restrict the processing of their data. In this case, the provider will not process the data for any purpose other than storage.
  • demand deletion or other removal of the personal data. Users have the right to demand that the provider delete their data.
  • Receive their data and have it transferred to another responsible party. The user has the right to receive his data in a structured, common and machine-readable format and, if technically possible, to have it transferred without hindrance to another responsible party.
  • File a complaint. Users have the right to file a complaint with the competent supervisory authority.

Users also have the right to be informed about the legal basis of the transfer of data abroad or to an international organization governed by international law or established by two or more countries, such as the UN, as well as about the security measures taken by the Provider to protect their data.

Details on the right to object to processing

If personal data are processed in the public interest, in the exercise of a sovereign power conferred on the Provider or to safeguard the Provider's legitimate interests, the User may object to such processing by providing a justification relating to his/her particular situation.

Users are informed that they may object to the processing of personal data for direct marketing purposes at any time free of charge and without stating reasons. If the user objects to the processing for direct marketing purposes, the personal data will no longer be processed for these purposes. Users can find out whether the Provider processes personal data for direct marketing purposes in the relevant sections of this document.

How to exercise the rights

All requests regarding the exercise of user rights may be directed to the provider via the contact details provided in this document. Requests can be made free of charge and will be answered by the Provider as soon as possible, at the latest within one month, and users will be provided with the information required by law. Any rectification or erasure of personal data or restriction of processing shall be notified by the Provider to all recipients to whom personal data have been disclosed, if any. Unless this proves impossible or involves a disproportionate effort. The Provider shall inform the User of these recipients if the User so requests.

 

Further information on the collection and processing of data

Legal measures

The User's personal data may be processed by the Provider for the purposes of law enforcement within or in preparation of legal proceedings arising from the improper use of this website or its associated services.
The User declares that he/she is aware that the Provider may be required by the authorities to hand over personal data.

More information about the personal data of the user

In addition to the information set forth in this Privacy Policy, this Site may provide the User, upon request, with additional contextual information relating to specific services or to the collection and processing of personal data.

System logs and maintenance

This website and third party services may collect files that record interaction taking place through this website (system logs) or use other personal data (e.g. IP address) for this purpose for operational and maintenance purposes.

Information not included in this privacy statement

Further information about the collection or processing of personal data can be requested from the provider at any time via the listed contact details.

Changes to this privacy policy

The provider reserves the right to make changes to this privacy policy at any time by informing users on this page and, if applicable, via this website and/or - as far as technically and legally possible - by sending a message via users' contact details available to the provider. Users are therefore advised to visit this page regularly and in particular to check the date of the last modification indicated at the bottom of the page.

Insofar as changes affect a data use based on the consent of the user, the provider will - if necessary - obtain a new consent.

Personal data (or data)

Any information by which the identity of a natural person is or can be determined, directly or in combination with other information.

Usage data

Information that this website (or third party services that this website uses) automatically collects, such as: the IP addresses or domain names of the computers of users who use this website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to send the request to the server, the size of the response file received, the numerical code indicating the status of the server response (successful result, error, etc.), the country of origin, the features of the browser and operating system used by the user, the various times per request (e.g. how much time was spent on each page of the application) and information about the path followed by the user.), the country of origin, the functions of the browser and operating system used by the user, the various time details per call (e.g. how much time was spent on each page of the application) and information about the path followed within an application, in particular the order of the pages visited, as well as other information about the operating system of the device and/or the IT environment of the user.

Users

The person using this website, which, unless otherwise specified, coincides with the person concerned.

Affected

The natural person to whom the personal data relates.

Processor (or order processor)

Natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller as described in this Privacy Policy.

Responsible person (or provider, partly also owner)

The natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data and the means used for that purpose, including the security measures relating to the operation and use of this website. Unless otherwise specified, the controller is the natural or legal person through which this website is offered.

This website (or this application)

The hardware or software tool used to collect and process the User's personal data.

Service

The service offered through this website as described in the relevant T&Cs (if any) and on this website/app.

European Union (or EU)

Unless otherwise indicated, all references in this document to the European Union refer to all current Member States of the European Union and the European Economic Area (EEA).

Cookie

Cookies are trackers that consist of a small data set stored in the user's browser.

Tracker

The term tracker refers to any technology - e.g., cookies, unique identifiers, web beacons, embedded scripts, e-tags, or fingerprinting - by which users can be tracked, e.g., by enabling access to or storage of information on the user device.

Legal notice

This privacy statement applies solely to this website, unless otherwise stated in this document.