Withdraw from the contract

Here you can cancel an order before shipment or exercise your statutory right of withdrawal after delivery.

Sign in with the email address used for your order. Shopify will email you a six-digit one-time code. Then select the order and the affected items.

Withdraw from the contract

After you submit the request, you will automatically receive a confirmation by email. You do not have to give a reason.

Alternatively, you can continue to exercise your right of withdrawal using the contact methods stated in our withdrawal information.