What is included in the scope of delivery?
- TWHEELS E-Scooter City Trottinett
- With battery
- Charger
- Assembly tool
- Instructions
How is the e-scooter delivered?
The packages are delivered by Swiss Post & Planzer.
What is the dimension of the package?
- Package: 148 x 24.5 x 72.5 cm
How long does it take to set up?
Our e-scooters are 90% pre-assembled. You only need to mount the handlebar grips, then you can start driving.
Up to what gradient can I use the scooter?
The TWHEELS scooter can be used up to a road gradient of up to 21%.
How can I charge the battery?
With our e-scooter, you can simply remove the battery from the T-bar, so you do not always have to carry the whole scooter. However, there is also the possibility to charge directly on the scooter.
Can the e-scooter be driven in the rain?
Yes, the e-scooter can be driven in the rain.
Do I need insurance for my e-scooter?
No. In Switzerland, insurance is not mandatory.
Theft insurance:
Is your e-scooter stolen even though it is locked? This is where household insurance from certain providers can help out. Make sure whether this case is covered by your insurance.
What is the minimum age for driving an e-scooter?
E-scooters may be driven from a minimum age of 14 years with a category M driver's license. Without a driver's license, driving an e-scooter is only possible from the age of 16.
Is there a helmet requirement?
Wearing a helmet is not legally binding. Nevertheless, we recommend that you wear a helmet for your safety while riding.
Can I take my e-scooter on public transport?
In general, public transport providers allow foldable e-scooters to be carried as free hand luggage.
More info
Care & Maintenance of the E-Scooter
- Regular cleaning: Clean the e-scooter regularly with a mild detergent and water. However, avoid using high-pressure cleaners, as this can damage the electronics.
- Checking the air pressure: Regularly check the air pressure of the tires and pump them up if necessary. This will ensure safe and efficient operation.
- Checking the brakes: Check the condition of the brakes regularly and have them adjusted or repaired by a specialist if necessary.
- Battery care: Charge the battery only with the charger recommended by the manufacturer and store it in a dry and cool place when needed.
- Storage: If you do not use the e-scooter for a long time, you should store it in a dry and cool place. Remove the battery and store it separately.
- Tire wear: Regularly check the condition of the tires and replace them if necessary.
Maria Wütrich (Verified owner) -
Great!
Jana (Verified owner) -
I can recommend the e-scooter. The advice was also very friendly and courteous.
Erich (Verified owner) -
Twheels e-scooter is a comfortable and efficient means of transportation with an attractive design and solid workmanship. The device is easy to use and offers a pleasant ride, and thanks to its portability, it is ideal for urban transport. Twheels e-scooter is a recommendable choice for environmentally conscious users.
Jana (Verified owner) -
The feature with the removable battery is very commendable! Otherwise, a high-quality e-scooter.
Jasmina (Verified owner) -
My husband and I have bought a Twheels scooter, because it is really very handy and perfect for the OV, because it can also be folded compactly. For us, the 20 km range is quite enough.
Nayla (Verified owner) -
Cool scooter for me perfect for commuting. Easy to carry and handy.
Maria (Verified owner) -
Simple & qualitative e-scooter that looks just wonderful. Can only recommend these scooters.
Greetings
Maria
Ingrid R. (Verified owner) -
Very simple & handy, just as I need it. The quality is also really top.
Maria (Verified owner) -
Toooppp
Nadia (Verified owner) -
Fast delivery + the e-scooter is also great.